Returns & Refunds Guide


1year from the delivery date.

Returns & Refunds Guide

We try our best to make sure the products shipped to our customers are in the best condition, but unavoidably there will  be items defective or damaged in shipment. If you receive defective or wrong items ,please take photo of the defective or wrong goods and send us within 14 days of receiving the order. Then there are four ways we handle this issue:

1.If receive the wrong plug,please buy a local apdapter by client,then ,we return 1US dollar.
2. Resend if the whole apdaptor can not work.
3. Resend if the machine can not work and send back the defective machine.We afford the shipping cost.
4. If you will get back the payment for the defective machine, we could refund immediately.

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